How to Clear Your Browser Cache

Steps to clear browser cache and basic information about using private browser windows.

Introduction: This article outlines the steps required to properly clear the browser cache in Chrome, Firefox, Internet Explorer, and Microsoft Edge. Basic information about how to use a private browser window to test for browser cache related issues is also provided.
  1. Start by opening up any browser window and holding down this key combination: Ctrl+Shift+Delete
     
  2. Next select the options as displayed in the screen-shots below related to the browser you are using.
     
  3. Then close and re-open your browser window(s), then revisit the page in question.

Chrome:


Firefox:


Internet Explorer:

Microsoft Edge:


Need help testing for browser cache related issues?

  •  A private browser window can be used to test for browser cache related issues.

What is a Private Browser Window?

A private browser window will behave like a standard browser window does after the browser cache has been cleared. Private browser windows do not used previously saved browser cache or cookies.

Use the following steps to open a private browser window:
  1. Right-click on the browser application icon.
     
  2. Depending on the browser, select one of the following.
  • For Chrome, select: New incognito browser
     
  • For Firefox, select: Private browser window
     
  • For Explorer, select: Start InPrivate Browsing
     
  • For Edge, select: Start InPrivate Window
 
contact INSYTE

Please contact the INSYTE support team now if you have any questions or issues while performing any operations outlined above.
 
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