Email Setup Instructions for Microsoft Outlook 2016

How to setup eMail on Microsoft Outlook 2016

Introduction: This article will show you how to configure Microsoft Outlook 2016 with your email account(s) using the POP or IMAP protocol. The following tutorial is provided as a courtesy to our customers to help you configure your Microsoft Outlook Email client software to work with our hosting solutions. 

Before you start, you'll need the following: 
  1. Host Name: mail.yourdomain.com (Replace yourdomain.com with your domain name.)
  2. User Name: email@yourdomain.com (Replace email@yourdomain.com with your email address.)
  3. Password: Your Email Password

 
1. Click the File tab in the upper right corner of the application window.

2. Next - click Account Settings and select the first option labeled Account Settings


3. Click the New button - under the Email tab.

 
4. Under the Add Accounts panel - choose Manual setup or additional server types
  Add eMail Account in Outlook

5. Select the option labeled POP or IMAP
 
6. Enter Your Name, Email Address, the Server Information, and Login Information as noted below.

7. Make sure to enter your information and do not leave any fields empty, then click the More Settings button.

Incoming Mail Server 
  • Host Name: mail.yourdomain.com (Replace yourdomain.com with your domain name.)
  • User Name: email@yourdomain.com (Replace email@yourdomain.com with your email address.)
  • Password: Your Email Password
Outgoing Mail Server (SMTP) 
  • Host Name: mail.yourdomain.com (Replace yourdomain.com with your domain name.)
  • User Name: email@yourdomain.com (Replace email@yourdomain.com with your email address.)
  • Password: Your Email Password
After clicking More Settings, the Internet Email Settings panel is displayed.
 
8. Select My outgoing server (SMTP) requires authentication, under the Outgoing Server tab.
 
 
9. Click OK to save the entered information.

10. Click Next to test the configuration and set up the email account.

The Test Account Settings panel will display, while the account configuration settings are verified.
New Account Created in Outlook

11. If the tests under Tasks tab display as Status: Completed, then click Close and Finish.
 
YOU ARE DONE!
 
If an error is displayed, reporting that the "Send test email message" failed, then proceed to step 12 below.
Outlook cannot account to your Outgoing (SMTP) email server.
12. Optional Steps (Follow the steps below to resolve a failed outgoing SMTP test.)

If you have trouble creating the account because the Outgoing email test fails, then you will need to do the following:

- Click the More Setting Button and select the Advanced tab.
 
- Update the Outgoing server (SMTP) port setting to: 587 (it will be port 25 by default)


- After making updating the Outgoing server port, click OK, then click Next to test the account settings again.

The Test Account Settings panel will display, while the account configuration settings are verified.
New Account Created in Outlook

- Upon successful completion, you will be taken back to the Mail screen and your account will now be listed within the email account panel.

We recommend that you try both sending and receiving email from Outlook, using separate email addresses - one external and one internal to your organization to verify the account was set up properly.
 
contact INSYTE


Please contact the INSYTE support team now if you have any questions or issues while peforming any operations outlined above.

Related help documents:
How to setup an email account on your iPhone or iPad: Email Setup Instructions for iPhone/iPad

 
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